Menu

Customer Service

Order
Ordering is going very easily, add an article in your shopping basket and click the button “Add to Cart”. Make an account to add your personal information. After checking your order information and reading the general conditions, the order can be placed. You will receive mail about your order. As soon as the order has been sent to you, you will recieve also a message.
Payment, Prices & Sales
Payments go very easy and safe by iDEAL or Pay-Pal,  your order will be sent after receiving the payment. Our prices in our Web-Shop are under reservation and are inclusive 21% VAT and exclusive delivery costs (only for orders lower than € 39,-- in the Netherlands). For special offers, out = out!
Delivery
When the article is on stock, paided with iDEAL or Credit Card and ordered on working days before 15:00 hour, you will recieve your order within 3 working days. If you do a payment before, the order will be sent as soon as we receive your payment. When one of the articles is not in stock, we will wait sending the order. If the product become in stock again, we will sent your entire order. We work together with TNT post delivery service. You can track your order by track & trace. For more information, go to Delivery
Account Information
Under “My account” you can change you account information, add addresses and see an overview of all your orders.
Order information
You can find an overview of your orders in “My account”. You can see the status and you can print your order.
Changing & Returning
The articles are made and sent with the best care. If the articles are broken you can sent the articles back within the guarantee period for replacement/repair. Before you do, first contact us by using our contact form. You will get information about the retour procedure. If you are not satisfied with the artical, you can return it within 30 days after you recieved it. Just use contact form.
Privacy
Van Beek Lederwaren respect the privacy of all his users will use the personal information with care. We use your information for making ordering products fast en easy. Van Beek Lederwaren will never sale personal information, only if our partners are involved by our ordering system.
General conditions
In the general conditions you can read al terms concerning delivery, payment returning and guarantee at Van Beek Lederwaren B.V.
Disclaimer
For the content of this site and for other communications from  "Van Beek Lederwaren" has Van Beek Lederwaren B.V. made a disclaimer .
Contact
Van Beek Lederwaren
Grote Markt 4-5
NL-8011 LV Zwolle
The Netherlands
info@vanbeeklederwaren.nl
VAT Nr:     NL005958519B01

KvK:          05034259

 
Webshop
Van Beek Lederwaren B.V.

Ossenkamp 2N

NL-8024 AE Zwolle

The Netherlands

Tel. +31 38 421 2957

shop@vanbeeklederwaren.nl